Site Readiness & Installation

Standard Installation Scope (Included)

Unless otherwise stated in writing, quoted installation pricing is based on the following assumptions:

● All required services (electrical, gas, water, waste, data) are:

○ Pre-installed 

○ Compliant with current Australian Standards and local authority requirements 

○ Located within 1 metre of the final equipment position

● Equipment is:

○ Installed in its final position 

○ Levelled and secured where required 

○ Connected to existing compliant services within 1 metre 

○ Tested for basic operational functionality

● Installation occurs during standard business hours (Monday–Friday)

Exclusions – Not Included in Standard Installation

The following works are strictly excluded unless specifically quoted:

● Extension, relocation, or modification of services beyond 1 metre

● New service runs, trenching, wall or floor penetrations

● Electrical switchboard upgrades or additional circuits

● Gas meter upgrades, regulator changes, or capacity increases

● Plumbing alterations, floor waste installation, or drainage works

● Core drilling, cutting, or building works of any kind

● Make-good works (patching, painting, tiling, cabinetry modifications)

● Compliance rectification of existing non-conforming services

● After-hours, weekend, or staged installations

● Commissioning requiring third-party certification beyond standard testing Customer Responsibilities

The customer is responsible for ensuring:

● All services are installed, compliant, and ready prior to delivery

● Clear and unrestricted access to the site

● Equipment pathways meet size, access, and weight requirements

● Floors are level, finished, and capable of supporting equipment loads

● Any required isolation switches, valves, or shut-offs are installed

Delays or non-compliant services may result in abortive visits, additional costs, and installation rescheduling.

Variations & Additional Costs

If services are located beyond 1 metre, or additional works are required:

● Installation will be treated as a variation or may not be able to be completed

● Additional labour, materials, and subcontractor costs will apply

● Variations must be approved in writing prior to works proceeding